Cancellation & Refund Policy

Last updated: July 12, 2025

At iRisePro™, we strive to offer high-quality, engaging, and transformative programs. We value your trust and are committed to maintaining transparency in how we handle payments, cancellations, and refunds.

1. No Automatic Refunds

All payments made on iRisePro are non-refundable by default. We do not offer cancellations or refunds once a payment is successfully processed, except under the special circumstances outlined below.

2. Exceptions — Emergency-Based Refund Requests

We understand that emergencies can arise. If a user is unable to participate in the program due to a serious medical emergency, personal emergency, or any documented unavoidable crisis, they may submit a refund request for review.

To be considered, users must:

• Email us at support@irisepro.in within 7 days of the payment
• Provide supporting documents or evidence of the emergency (e.g., medical certificate, death certificate, etc.)
• Include the payment receipt or reference ID from Razorpay

Please note:

• Submission of a request does not guarantee a refund
• All refund decisions are made at the sole discretion of iRisePro’s internal review team
• Approved refunds (if any) will be processed within 7–10 business days via the original payment method

3. Duplicate Transactions

If a user has been charged twice for the same service due to a technical glitch, bank issue, or Razorpay processing error, the excess amount will be refunded after verification.

4. Failed Transactions

In case a payment fails but the amount is debited from your account, please allow up to 7 business days for automatic reversal by your bank. If not resolved, contact us with the transaction reference ID for manual assistance.

5. Contact for Refunds & Support

For all refund-related communication, please contact:

📧 support@irisepro.in

Subject: “Refund Request – [Your Full Name]”

Include payment date, reference ID, and supporting documents

We appreciate your understanding and cooperation. Our goal is to ensure a fair and respectful process for all users while maintaining the integrity of the learning experience.